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The Chamber blog is a great place to find out the latest news, see event photos, and get great business tips - send in your good news notices to admin@barriechamber.com for inclusion in our Positive Press for Members tag.

RECORDING: Pivoting to an Online World

Wednesday, April 08, 2020

 

00:00 - WELCOME & INTRODUCTIONS

Moderator: Todd Tuckey

Panel:

  • Jeremy Broughton - Owner of Red Fox-IT Computer Services
  • Arif Khan - CEO of Siva Creative (tentative)
  • Kevin Hunt- Senior IOS Engineer
  • Corey Shelson - President of 44 North Digital Marketing

00:13 – Q&A, TIPS, & ADVICE FROM THE PANEL

00:13 – how do you keep working, share information, communicate, lead your team?

00:16 – How can a small business who is still trying to stay open move to more of an online presence without breaking the bank?

00:21 – how important is your website versus social media?There is limited rescources available so the focus needs to be on biggest roi. (business is B2B services, highly relevant in current challenges)

00:28 – what tools would you recommend to answer business phone calls from home?

00:32 – I am not tech savvy and worried about being hacked. What are some tips for online security?

00:44 – Should I not be saving my files and work only on my desktop and document files? I heard Corey mention that could get hacked?

00:53 - What is the best way to process payments online?

  • For invoices - check out Wave Accounting https://www.waveapps.com/ you can have your invoices paid via bank transfer or CC. Takes about 10 minutes to setup.
  • For products - think eCommerce. Shopify is the first platform to checkout. Stable, affordable and easy to use for the generalist. Squarespace is also good for beginners. WordPress can be a big tough, but we do build a lot of eCommerce sites on WordPress because they are great for SEO.

1:05 – when providing live sessions, what is recommended, Facebook live or zoom live posted to Facebook? And what are the pros & cons of both?

1:09 – how often should I be posting on social media? And at what time(s) of day?

1:12 – CLOSING REMARKS & ADJOURN

1:15 – should I be offering my products and services for free?

QUESTIONS ANSWERED IN THE TEXT Q&A BOX RATHER THAN LIVE DISCUSSION:

  • Having never done promotions or campaigns by email. Is there a quick and simple email platform to use?
  • What is the best thing to do if myself or one of my employees are hacked?
    • If you know it's limited to 1 computer or device, contact your bank and other financial institutions, then start changing your passwords starting with the anything that stores your credit cards or personal information.I would strongly recommend contacting someone who specializes in IT security

 




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