As of January 1, 2012 the Accessibility Standard for Customer Service comes into effect for private sector organizations and applies to all businesses that:

• Provide goods or services either directly to the public or to other businesses or organizations
• Have one or more employees in Ontario

In June, the Greater Barrie Chamber of Commerce held a 3 hour training workshop for members and their employees to get certified to meet the training requirements of the Customer Service Standard. Joanne Stuart & Crystal Dolliver from Northern Lights Canada provided the information needed to better serve customers with disabilities. We anticipate holding more training sessions in the near future, please call 705-721-5000 or email admin@barriechamber.com if you are interested in participating.

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